Support

Got a question about Return Deadline, a feature you would like added, or something not working as it should? Send us a message - we read every one, and it genuinely shapes what we build next.

FAQ

When exactly do the reminders arrive?

One reminder a set number of days before the deadline, and another on the final day. Both the amount of warning and the time of day the notification arrives can be changed in Settings, so it can reach you in the morning before you head out or in the evening when you are home with the box.

I don't know the store's return policy. What do I enter?

Change-of-mind returns are not a legal guarantee here - they are a store policy, and every retailer sets its own window, commonly 14 or 30 days with proof of purchase. Check the receipt or the returns page on the retailer's site. Consumer guarantees for faulty or misdescribed goods are a separate matter and are not limited by that window. Whatever you enter, the date shown is an estimate based on your input; the seller's own policy decides what actually happens.

What happens to an item after its deadline passes?

It is not deleted. It turns grey and drops to the bottom so it stops competing for attention. It is still worth asking at the counter, since plenty of stores are flexible past their stated period. When you are finished with it, mark it Returned or Kept and it moves to your history.

Where is my data stored?

On your iPhone and nowhere else. There is no account, no login and no server behind this app. Your purchases, prices and the receipt photos you attach never leave the device and are never uploaded.

Is it a subscription?

No. Return Deadline is a one-off purchase with no monthly fee and no ads, and you can add as many purchases as you like.