Support

Thanks for using TrashLive. If the note isn't showing up, a schedule isn't repeating the way you expected, or something just looks off, email us at info@netflowers.co.jp. Telling us your iPhone model, your iOS version, and which trash type it happened with helps us track it down much faster. We answer in English and Japanese.

FAQ

Nothing shows up on my Lock Screen. What now?

The automatic morning display is a Pro (yearly) feature, so check that Pro is active first. Then open iOS Settings, find TrashLive, and make sure Live Activities and notifications are allowed. Also double-check the display time you picked. Low Power Mode can delay the note.

What do I get without paying?

Setting up your collection days, reminder notifications before pickup, and showing the note yourself are all free. Pro adds the part where the note appears on its own each morning.

My pickup is 1st and 3rd Wednesdays. Can the app do that?

Yes. Choose weekly, an Nth week of the month, every other week, a set day each month, or individual dates. For holiday shifts and other one-time changes, add or adjust a single date.

How does sharing with my household work?

Everyone follows the same schedule. The moment one person taps done, today's note clears from every Lock Screen in the group. All you set up is a nickname used inside the group.

Is there an iPad version?

TrashLive is built for iPhone only. It's designed around the Lock Screen Live Activity and Dynamic Island.