Support
Need help with HiveCard? Check the frequently asked questions below — if you can't find your answer, email us at info@netflowers.co.jp and we'll get back to you.
FAQ
Where is my inspection data stored?
Everything you log stays on your device. HiveCard has no account and no server, so your hive records never leave your iPhone unless you back it up yourself.
What happens to my records if I switch phones?
If you use iCloud backup or Migration Assistant for your device, your HiveCard data moves with it like any other app. There's no separate account to sign back into.
Is HiveCard a one-time purchase?
Yes. HiveCard is paid once with no subscription. Unlimited hives and inspection history are included from the start.
Can I use HiveCard without an internet connection?
Yes. HiveCard works fully offline, which is essential out in the apiary where there's often no signal. There is no cloud sync to worry about.
How does the queen marking color work?
HiveCard follows the international queen marking color scheme, which assigns a color to each year ending in 0-4 (white), 5 (blue), and so on. Enter your queen's birth year and HiveCard shows the correct color automatically.