Support

Thank you for using OhakaGo. This page answers common questions and tells you how to get in touch. If you are unsure how something works or run into a problem, please start with the FAQ below.

FAQ

How is my location data used?

Location is used only to save and show your graves on the map. Every saved location stays on your device and is never sent to the developer or any third party. The app does not track you in the background.

Can I use it where there is no signal?

Yes. OhakaGo works fully offline. Showing graves on the map, the packing checklist, the visit routine guide, and the visit log all run on your device, so it works even at remote hillside cemeteries and rural burial grounds.

Where are the photos I take stored?

All grave and visit photos are stored only within the app, on your device. Nothing is automatically uploaded to an external server or the cloud. Your data never leaves your device, so you can use it with peace of mind.

Can I register more than one grave?

Yes. You can register and manage several graves, such as your family's, your in-laws', and relatives' graves. Each one keeps its own location, plot number, photos, checklist, and visit history.

Is all my data kept on the device only?

Yes. Everything, including grave locations, photos, checklists, and your visit log, is stored only on your device and is never sent anywhere. No account is required.

Is it a one-time purchase? Any extra charges?

OhakaGo is a one-time purchase. There is no monthly or yearly subscription and no in-app purchase that unlocks features. Buy it once and use every feature forever.