Find answers below, or contact us any time — we usually reply within one business day.
Tap + and enter the customer, site and work details.
Take photos on site or import them from your library.
Pick a work-phase tag and add a note — use a template to go faster.
Open Create PDF, then pick a template and layout options.
Generate the PDF and share it by email or message, or save it to Files.
No. Genba Report works without any sign-up. Everything is stored on your device.
Yes. You can capture photos, tag them and generate PDF reports without an internet connection.
No. Location is optional. If you allow it, photos are tagged with where they were taken; the app works fully without it.
You can create up to 3 projects and export reports (with a small watermark). Pro unlocks unlimited projects, your company logo, custom tags and comment templates, and removes the watermark.
Yes, with Pro. Add them in Settings → Company Information and they will appear on your reports.
Standard, Before/After, Inspection and Photo Log — choose the one that fits each job.
Yes. Genba Report is a universal app, optimized for both iPhone and iPad.
Reports can be exported as PDF and saved to Files or your photo library. Because your data is stored locally, keep regular device backups via iCloud or your computer.