Support
Need help with ClimbCard? Check the frequently asked questions below — if you can't find your answer, email us at info@netflowers.co.jp and we'll get back to you.
FAQ
Where is my climbing data stored?
Everything you log stays on your device. ClimbCard has no account and no server, so your sessions never leave your iPhone unless you choose to back it up yourself.
What happens to my data if I switch phones?
If you use iCloud backup or Migration Assistant for your device, your ClimbCard data moves with it like any other app. There's no separate account to sign back into.
Is ClimbCard a one-time purchase?
Yes. ClimbCard is paid once with no subscription. Every feature, including grade pyramids and unlimited sessions, is included from the start.
Can I use ClimbCard without an internet connection?
Yes. ClimbCard works fully offline — perfect for gyms and crags with no signal. There is no online sync or cloud feature to worry about.
Can I switch between V-scale, Font, YDS and French grades?
Yes. Change your grading system preference at any time in settings. Your logged climbs convert automatically, so nothing needs to be re-entered.