Support

Need a hand with UpDownTimer? Start with the quick guide and FAQ below — and if you still have questions, we're happy to help.

How to use

Choose a direction

Tap the down arrow for a countdown, or the up arrow to count up from zero.

Enter the time

Use the keypad to type hours, minutes and seconds, just like a calculator.

Start the timer

Tap the green play button. The timer begins and a Live Activity appears on your Lock Screen.

Pause or reset

Tap the button to pause and resume. Use the delete key to reset back to zero.

Stop the alert

When time is up, tap the stop button to silence the sound and vibration.

Frequently asked questions

Does the timer keep running when the app is closed?
Yes. The time is based on the real clock, so it stays accurate in the background. You'll also get a notification when it finishes.
Why don't I see the Live Activity?
Make sure Live Activities are enabled in Settings ▸ UpDownTimer, and that your device runs a recent version of iOS that supports Live Activities.
The alarm doesn't make a sound. What can I do?
Check that notifications are allowed for UpDownTimer and that your device is not in a mode that blocks sound. The app plays the alert even with the silent switch on while it is open.
Can I use it on iPad?
Yes, UpDownTimer is a universal app and works on both iPhone and iPad.
Is the app free?
Please check the current price and details on the App Store.

Still need help?

Email us and we'll get back to you as soon as we can.

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